Welcome to the Terms and Conditions for Flower Delivery Bellingham. Please read these Terms carefully before placing your order. By using our website and our online flower delivery services, you agree to abide by these Terms and Conditions. These terms apply to all customers across Bellingham and the surrounding areas who use our flower delivery services online.
"We", "our", or "us" refers to Flower Delivery Bellingham, the provider of online flower delivery services in Bellingham and the nearby regions. "You" and "your" refer to the customer using our website to order flowers. "Products" refer to floral arrangements, bouquets, and any accessories made available through our website for delivery. "Website" means our online store through which you may place flower delivery orders in Bellingham.
Orders for flower delivery in Bellingham and surrounding areas can be placed online through our website. To place an order, simply browse our online catalogue, select your desired flower arrangement or product, add it to your cart, and proceed to checkout.
During the order process, you will be required to provide certain information, including the recipient’s name, delivery address, preferred delivery date, and a personal message if required. It is your responsibility to ensure that all information provided is complete and accurate, particularly the delivery address and contact details. Incorrect or incomplete information may result in a delay or non-delivery for which we cannot be held responsible.
Upon placing an order, you will receive a confirmation on the website and a confirmation note acknowledging receipt of your order. This correspondence does not yet constitute acceptance of your order. Acceptance occurs when we dispatch the flowers for delivery and you receive a dispatch confirmation.
All flowers and products are subject to availability. In certain cases, flowers and foliage may vary due to seasonal conditions and supply. If a particular bloom, vase, or accessory is unavailable, we reserve the right to substitute with an item of equal value, quality, and style. Any significant substitutions will be communicated before dispatch whenever possible.
We offer flower delivery services across Bellingham and the surrounding areas, ensuring your chosen arrangements arrive fresh and on time for your specified occasion. Delivery is available on days and times indicated at checkout, with specific slots subject to availability. While we endeavour to meet your chosen delivery date and time, there may be rare occasions where delays occur due to circumstances beyond our control (such as severe weather or high seasonal demand). In such cases, we will contact you if a delay is expected.
For delivery to a business, hospital, or similar establishment, please include complete details including department, ward, or floor. We cannot be responsible for deliveries that fail due to incorrect, incomplete, or inaccessible delivery information.
Payment for online flower delivery in Bellingham must be made in full at the time of order. We accept payment through the secure methods offered on our website, which may include major debit and credit cards, or other safe online payment platforms. Your payment details are processed securely, and we do not store card credentials beyond the transaction itself. Your order will not be confirmed or dispatched until payment has been received in full and cleared by the respective provider.
All prices listed on our website are inclusive of any applicable taxes unless otherwise stated. Delivery charges, if applicable, will be clearly displayed before checkout.
If you wish to amend or cancel an order for flower delivery in Bellingham, please notify us as soon as possible after placing your order. Orders can only be cancelled or changed up to 24 hours before the scheduled delivery date. Once flowers have been prepared, dispatched, or delivered, cancellation or amendment may not be possible and you may remain liable for full payment.
To request a cancellation or amendment, please contact us through the methods indicated on our website. Successful cancellation or change will be confirmed through a follow-up notification or confirmation from us.
If we are unable to fulfil your order for any reason (such as stock limitations or delivery issues), you will be notified promptly and a full refund will be provided where applicable.
Due to the perishable nature of flowers and floral products, returns are generally not accepted unless the product is proven to be faulty or not as described. In the unlikely event that flowers are delivered in poor condition, or an incorrect product is received, please inform us within 24 hours of delivery. Where complaints are justified, we may offer a replacement or a refund at our discretion after reviewing relevant evidence, such as photographs of the delivered product.
Refunds, when agreed, will be processed via the original payment method within a reasonable period of time. Refunds cannot be processed for reasons of change of mind or incorrect orders where the products match what was ordered and are in good condition.
We are dedicated to providing fresh, high-quality floral products for delivery in Bellingham and the nearby areas. All flowers are handled with care by our experienced florists. On receipt, it is recommended that flowers are unwrapped, trimmed, placed in water, and kept away from direct sunlight or drafts to extend their freshness and lifespan. Please note that flowers are perishable and should be cared for as soon as possible after delivery.
Customers are required to provide accurate, complete information when placing an order for flower delivery in Bellingham. This includes correct recipient details, delivery address, and contact information. It is also your responsibility to make sure someone is available to receive the delivery at the given time and place, unless you have given us prior instructions for a safe place or with a neighbour, in which case the risk will pass to you upon delivery as instructed.
In the event that flowers cannot be delivered due to incorrect information or no one being available to accept the order, we may attempt redelivery (subject to additional charges), leave the flowers in a safe place, or return them to our shop for collection. We will contact you to make suitable arrangements where possible.
All content on our website, including product images, descriptions, logos, branding, and design, is the property of Flower Delivery Bellingham or its licensors. You may not copy, reproduce, or use any part of our website or its content for any purpose other than ordering or browsing without our express written consent.
We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our online flower delivery services. While we take all reasonable steps to ensure timely and correct delivery, we cannot be held responsible for delays or failures due to events beyond our control, including adverse weather, strikes, vehicle breakdowns, or supply chain issues.
Our maximum liability in respect of any order, whether arising in contract, negligence or otherwise, shall not exceed the total cost of the order (including delivery charge where applicable). Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any other liability not limited by law.
When ordering through our website, you will be asked to provide certain personal information. We only use your personal data in accordance with our privacy policy, which explains how your data is collected, used, stored, and protected. We will keep your information secure and use it solely for the purpose of fulfilling your order and complying with our legal obligations.
These terms and conditions, and any disputes or claims that arise from them or your use of our website and online flower delivery service, shall be governed by and interpreted in accordance with the laws of England and Wales. If you have any cause for complaint, we urge you to contact us first, so we may try to resolve the matter promptly and amicably.
If any provision within these terms is found to be invalid or unenforceable, the remainder of these terms shall remain valid and enforceable to the fullest extent permitted by law.
We reserve the right to amend these terms and conditions as required to reflect business changes, legal requirements or other reasons. Any updates will be made available on our website with immediate effect. Please check our website regularly to ensure you are aware of the most current version before placing any new orders.
Should you require further information regarding these terms, our services in Bellingham, or a specific flower delivery order, please refer to the methods of contact listed on our website. Our dedicated customer service team will be pleased to assist you.
These terms and conditions represent the entire agreement between you and Flower Delivery Bellingham regarding the use of our online flower delivery services and supersede any prior agreements, understandings or representations. No failure or delay by us in enforcing these terms shall be construed as a waiver of any of our rights or remedies.
Thank you for choosing Flower Delivery Bellingham. We appreciate your business and are committed to delivering exceptional flowers and service to customers throughout Bellingham and the surrounding communities.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Bellingham, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Bellingham.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
